We are asking our families to download the Care Convene app so that you are ready to go if the need for a Telemed Visit arrises. We have found that it works best with Chrome and make sure you "allow" audio/video. At this time you can not request a visit access is only if we direcctly invite you to a visit.
Step 1 - Download the app - search the Apple App Store or Google Play Store for Care Convene
Step 2 - Register Here - Complete the registration - Proveder Code: alger
Step 3 - Open your Email - Look for an email from Care Convene click "verify my email address"
Step 4 - Start Visit - Open the Care Convene app and enter your email and password to log in
1. While in the app - tap the gear icon on the far right
2. At the top of the screen - tap "Dependents"
3. On the top right - tap "Add", and fill out the form
4. Once the form is completed, tap the save button
We recommend downloading & registering 15-30 minutes prior to your appointment to confirm your device is set up for a successful virtual visit.
phone: (616) 243-9515
FAX: (616) 243-1815
after hours: (616) 776-7401
or contact us via the Patient Portal
733 Alger St. SE
Grand Rapids, MI 49507
Our physicians at Alger Pediatrics are honored to work with your family to keep your child healthy. Thank you for entrusting your children's health care to us.